Privacy Policy

1. Introduction

Welcome to Easy Ship. We respect your privacy and are deeply committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (easy-ship.org) or use our global logistics, freight, and tracking services.

By accessing our website or utilizing our shipping services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

To provide you with seamless global logistics solutions, we may collect the following types of information:

• Personal Identification Data: Name, email address, phone number, and company details when you request a quote or contact our support team.
• Shipping Data: Origin addresses, destination addresses, cargo descriptions, declared values, and customs documentation necessary for international freight.
• Financial Data: Billing addresses and payment method details required to process your shipping invoices.
• Technical & Tracking Data: IP addresses, browser types, and tracking queries made on our platform to monitor the status of your shipments.

3. How We Use Your Information

We use the data we collect exclusively to facilitate and improve our services. Specifically, we use your information to:

• Process, route, and deliver your cargo via Air, Sea, Land, or Railway freight.
• Provide real-time tracking updates and SMS/email notifications regarding your shipment's status.
• Process payments and generate billing invoices.
• Comply with international customs laws, port authorities, and aviation security regulations.
• Respond to your inquiries and provide 24/7 dedicated customer support.

4. Information Sharing and Disclosure

We do not sell your personal data. We only share your information with trusted third parties when strictly necessary to execute our logistics services. This includes:

• Logistics Partners: Partner airlines, ocean carriers, local couriers, and warehouse operators who assist in the physical transportation of your goods.
• Government & Customs Authorities: International customs agencies and border protection authorities, as legally required for the import and export of cargo.
• Service Providers: Secure payment gateways and IT infrastructure providers that host our tracking network.

5. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your personal and shipping data. From encrypted tracking portals to secure payment processing, we strive to ensure your information is safeguarded against unauthorized access, alteration, or destruction.

6. Your Data Privacy Rights

Depending on your location (such as under the GDPR or CCPA), you may have the right to request access to the data we hold about you, request corrections to inaccurate data, or request the deletion of your personal information. If you wish to exercise any of these rights, please contact our privacy compliance team via email.

7. Cookies Policy

Our website uses "cookies" and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze our site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some features of our tracking portal may not function properly.

8. Changes to This Policy

We may update our Privacy Policy from time to time to reflect changes in international regulations or our service offerings. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

Easy Ship Headquarters
61 Broadway, Suite 1705,
New York, NY 10006, United States

Phone: +1(438) 455 7468
Email: info@easy-ship.org